Proactive WordPress maintenance, security and support from the agency that builds brands across the U.S., Bermuda and the Caribbean. Plans from $149/month, with clear response times and no surprises.
Yes. We start with a one-time $295 audit and onboarding, waived on annual plans, to back up, secure and document your site before we take it on.
Included hours reset each month. We alert you at 75% use, and additional time is $125/hour, only with your approval.
Monthly plans have a 3-month minimum, then continue month to month with 30 days’ notice. Annual plans are prepaid and include two months free.
[CONFIRM BEFORE PUBLISHING: Hosting is billed separately. We work with your current host or recommend managed WordPress hosting.]
Through your client task portal, or by email to [email]. Every request gets a ticket and a response within your plan’s response time.
Your site is down, hacked or showing errors that block contact forms, bookings or payments. Emergencies skip the queue on every plan and are acknowledged within 4, 2 or 1 business hours, depending on your plan.
Yes. Legal, health and wellness, tourism and nonprofit organizations are our core sectors. We include accessibility scanning on Performance Care, and we follow your compliance requirements for forms and data.
Yes. Upgrade any time. Downgrades take effect at the next billing cycle after your minimum term.
Replacing text or images you supply, updating team members, fixing links, and small adjustments within your existing page layouts. Larger changes get an estimate before we start.
We follow your recovery plan: diagnose, restore from backup if needed, and report what happened. Each plan includes monthly recovery time separate from your edit hours. If something our maintenance caused breaks, we fix it free.
Automated uptime and security monitoring, powered by MalCare, runs 24/7. Our team responds Monday to Friday, 9 a.m.–5 p.m. Eastern. Response times mean acknowledgment and initial assessment; fix time depends on the issue. Need after-hours coverage? Ask about our Partner plan.
No. Google and AI platforms decide what they show. We commit to defined monthly work, transparent reporting and recommendations based on your results.